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Data protection explanation
Privacy Policy (Position as at September 2011)
Protecting our users’ privacy is important to us. As a user of the TeamDrive website, you are subject to our privacy policy as outlined below.
Data collection
In principle, you can use the TeamDrive website without telling us who you are. All we know is the identity of your internet service provider (ISP), the web page from which you arrive on our site, and the pages that you visit on our site. We evaluate this information for statistical purposes.
Collection and processing of personal information
We treat as confidential the personal information you provide when placing an order. Without your express permission, we will use your details for the sole purpose of fulfilling your order. We will not pass on any of your personal information without your consent unless it is essential for us to do so in order to fulfill our contractual obligations to you. Our data protection practices comply with the German Data Protection Act (BDSG) and the Telemedia Act (TMG). We will process and use your personal information in accordance with the relevant requirements of the Telemedia Act and the Data Protection Act. We take appropriate technical and organizational measures to ensure that we and any external contractors working for us comply with the statutory data protection requirements.
We will keep your order details on file for accounting and tax purposes.
We use your details for the sole purpose of fulfilling your order. On principle, we do not pass on any personal information unless you have given us your express permission to do so. If information has to be relayed to third parties in the course of processing your order (for the purposes of order fulfillment, shipping and delivery, or payment processing), these third parties are likewise subject to the terms of the German Data Protection Act, the Telemedia Act, or other statutory data protection requirements. In such cases, the amount of information relayed is kept to the minimum necessary.
Encrypted data transmission
As soon as you "login" or begin placing an order, all the information you enter is transmitted via an encrypted connection using SSL technology. The necessary SSL certificate installed on our server was issued by an independent organization .
You can make sure you are using an encrypted connection by checking that the address displayed in your browser changes from http:// to https://.
Once you have established the encrypted SSL connection, third parties will be unable to read any of the information you send to the shop.
Credit card and direct debit payments are processed on our behalf by Saferpay, a subsidiary of SIX Card Solutions AG (http://www.six-card-solutions.com/SIX).
Payment
The shop accepts all conventional payment methods (Visa, MasterCard, direct debit), which are processed by our payment service provider, Saferpay. This means no credit card information is stored on our server. Saferpay’s data center meets all the security requirements of the credit card companies, using only the latest encryption and security technology. The data center is monitored 24/7 and maximum uptime is guaranteed.
Cookies
Our website uses cookies to manage your secure HTTPS sessions. Cookies are small text files placed on your computer, which you can delete via your browser at any time. We do not store or evaluate any of the cookie data.
Opt-out and update policies
Opt-Out Policy: If, at any time after registering or ordering our services, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. To opt out of marketing or promotional emails, please click the unsubscribe link in the body of the email communication to be removed.
If you have a running TeamDrive Software installation, you will receive information by email about maintenance, updates and security. To opt out of product update, maintenance or security emails, you must uninstall all TeamDrive Clients. After that please send a email with the request to delete all your personal data to info@teamdrive.com. You can expect to receive a response to any such update request within thirty (30) days of our receipt of the same.
Updating Your Information: We provide all registered TeamDrive user to the Site options for reviewing, changing, deleting and modifying personally identifiable information previously provided. To update your organization's profile, user profiles, billing information or to discontinue the Service, please e-mail to: info@teamdrive.com. You can expect to receive a response to any such update request within thirty (30) days of our receipt of the same.
Any questions?
You have the right to request details of the personal information that we hold on you and the purposes for which it is kept. You can also ask us to correct any incorrect information and to delete any information that we are not permitted or no longer have any need to hold. We will retain your information only for as long as we are required to by law.
If you have any questions, requests or suggestions regarding our privacy policy, you are welcome to contact us at the following address:
TeamDrive Systems GmbH
Max-Brauer-Allee 50
22765 Hamburg
Germany