FAQ's

Helpcenter | everything to make you productive with TeamDrive

FAQ

Here you find answers to typical questions about TeamDrive, your registration, the software installation, how to use TeamDrive, and more. If you do not find your issue addressed, please feel free to fill out this online form and we will be happy to send your question directly to our software specialist for personal support.

1	Backing up .pss and .sak* files
2	How to uprade your TeamDrive Space
3	When do I have to pay when I use TeamDrive?
4	How do I upgrade from the old TeamDrive 1.0 to 2.0?
5	How do I configure Total Commander to display the TeamDrive Spaces Folder?
6	TeamDrive Install error - Internal error 2739
7	Can I use my own WebDAV Server as a secure Backup- and Relay-Server?
8	How can I synchronize folders between my own computers?
9	Why are certain files and folders not synchronized by TeamDrive?
10	Why do I have to register before I can use TeamDrive?
11	How can I build a trusted community?
12	I am offline and do not have access to an internet connection right now. How can I access my data?
13	When I work offline, when is my data updated?
14	Can I also exchange sensitive data using TeamDrive?
15	Can I access older versions of a document?
16	How does automatic versioning make collaboration easier?
17	Can I exclude a user from the team?
18	Do I need special hardware to use TeamDrive?
19	Can my computer be accessed by others over the Internet?
20	How does TeamDrive communicates across firewalls and proxy servers?
21	How long does it take to set up TeamDrive?
22	How secure is TeamDrive?
23	How can I add a new member to the team?
24	Can I delete the files "TeamDrive2_Install.log" & "TeamDrive2_Deinstall.log"?
25	How do I delete the user-specific data of TeamDrive?